Projekt poufny — układ ekranu odtworzony w CSS, a wszystkie dane, adresy i nazwiska są fikcyjne.
Gemini / Vertex AI wewnątrz systemu: skanowanie dokumentów i asystent codziennej pracy.
Cały obieg usterki — od zgłoszenia po protokół.
System ERP · 2026An ERP system for a company handling the technical management of real estate — an operations hub where building administrators report defects and the company carries them from report, through maintenance crews working in the field, to a signed protocol and the archive. I designed and built the whole thing from scratch: a web app and an installable PWA for mobile — one codebase, with AI modules inside. At the client's request the project stays anonymous — I show the scale and how it works, without the real interface or data.
- 2026
- Concept, Design & Build
- Product Design
- Web App
- Mobile PWA
- Backend
- AI Features
A company coordinating repairs across dozens of buildings already used a defect-management system, but it was outdated and offered a fraction of the features they needed. The new application had to replace it and close the whole process in one place: administrators report defects directly, the company runs the entire repair workflow, and maintenance work logs are transparent to both sides. The key requirement: it can be complex inside, but it has to be simple to use — non-technical people work in it too.
I built one application that runs as a web app and an installable PWA on mobile — from a single codebase, with automatic updates. The core is the defect workflow: a report raised against a building, a maintenance worker assigned, field work with photos compressed on the device, comments and notifications, through to a PDF protocol with the company's logo and the archive. Around it grew further modules: tasks, inspections, offers, orders, a maintenance log, a leave calendar, a building register with an interactive map, Excel import/export, and a manager dashboard with trends, resolution rate and team load. The backend runs on Firebase with real-time data, and Gemini / Vertex AI powers a document-and-invoice scanner and a day-to-day assistant. The app is split into chunks — PDF, charts, maps or the editor load only when needed — so despite its scale it stays fast.
There are five roles in the system — from the company owner to a site technician — and each logs into the same application but sees a different menu and a different slice of data. The owner gets the full picture: every building, offers, orders, users, work statistics and reports. A building administrator — or a housing community board with the same access — sees their own properties: they report defects, track repair status and history and the work of maintenance staff assigned to their buildings, and use the offers module to request quotes for repairs that fall outside the contract. A maintenance worker gets a simplified, mobile view of their tasks: what, where and by when, with photos and a protocol to fill in straight from the phone. On top of that: a leave calendar, internal announcements and employee profiles. Permissions are separated at the data level, not just hidden in the UI — each role can only reach what belongs to it.
About five months from the idea, the system entered daily operations and keeps growing. It covers around 50 buildings — over 10 thousand units — and about 100 people work in it: building administrations, the back office and maintenance crews in the field. Every defect has a full history from report to protocol, and the work logs give administrations visibility they never had before. The system is part of the client's competitive advantage.
Bartek analysed the work we do day to day in the company really well. He managed to propose alternative approaches that changed how our documentation flows — and thanks to that we gained savings in the form of less paper, fewer printers and toners used, and above all we gained time, by shortening the document workflow and moving it entirely into the new application.
The biggest difference shows in the small everyday things. Every client enquiry has its history, photos and an assigned person, so nobody calls asking “what happened with that” any more — you just look it up in the system. Employees fill in the documentation of their work as they go, from their phones, straight from where the work happens, and I have a constant view of what's going on without a single phone call. We wrap up our work by creating documentation online directly in the app, with photos, and one click turns it into a professional PDF with our logo, ready to send to the client. What used to take an hour now takes a few minutes.
It also made our work much easier that HR matters stopped living a life of their own. Employees submit leave requests directly in the system, everything shows up in the calendar, so planning staffing across sites is no longer guesswork. On top of that everyone has a role with matching permissions — every employee sees their own tasks, while a manager and a director have the full picture of the company — so nobody drowns in information that doesn't concern them. Bartek built the ability to assign roles, scopes of work and separate tasks for the employees of our company.
From an owner's perspective, I really appreciate the dashboard. Trend charts, task resolution rate, the most problematic clients, team workload — I can see the bottlenecks straight away and make decisions based on data, not gut feeling. We also run client offers and material orders in the system, with e-mail notifications about replies, and completed items go to the archive, so you can always come back to them. The AI features were a pleasant surprise — the built-in assistant and the scanner that reads documents and saves us manual retyping. I expected a gimmick; we got real time savings.
The system is fast, on desktop and on the phone, and updates install themselves with no maintenance on our side. I rate the collaboration on the implementation very highly: the application was developed around our real needs and processes, not the other way round, and each new feature appeared exactly where we needed it.
I recommend Bartek and Alpha Creative to any company that wants full control over what ends up on their website or app. Bartek is someone truly worth recommending, and working with him is a pure pleasure. He keeps his word and his deadlines, and the problems we reported were fixed quickly and effectively.
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